FREQUENTLY ASKED QUESTIONS

Welcome to jameirmarshall.com! Below are some frequently asked questions and their answers. If you have any other questions while using the website or service, please feel free to contact us.

1. How do I create an account?
   To create an account, please click on the “Register” button in the upper right corner of the website, fill in the required information and submit. Once registered, you will receive a confirmation email.
2. What payment methods can I use?
   We accept a variety of payment methods. You will see the available payment options on the checkout page.
3. How long will it take for my order to be shipped?
   Orders are usually processed within 7 business days. The specific shipping time will vary depending on the shipping method selected and your geographical location.
4. How do I track my order?
   Once your order is shipped, we will send a confirmation email with tracking information. You can check the delivery status by using the link in the email or visiting our “Order Tracking” page.
5. Can I cancel or change my order?
   If you wish to cancel or change your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is shipped. Please note that once the order has been shipped, you will not be able to cancel or change it.
6. How do I request a refund or return?
   If you are not satisfied with your purchase, you may request a refund or return within 30 days of receiving your purchase. Please visit our Refund Policy page for more details and steps.
7. Are the product descriptions and pricing on the website accurate?
   We do our best to ensure the accuracy of product descriptions and pricing, but errors may occur. If errors are found, we will correct them promptly based on the specific circumstances and reserve the right to cancel or change the order.
8. What should I do if I encounter technical problems?
   If you are experiencing technical problems while using the website, please try clearing your browser cache or using a different browser. If the problem persists, please contact our customer service team and we will help you as soon as possible.

Thank you for visiting jameirmarshall.com, we look forward to providing you with excellent service!